Terms of service

Privacy Policy 

Last Updated: March 17, 2026


At our accessible at www.sevenday11.com, your privacy is a priority. This Privacy Policy document contains the types of information that we collect from you when you visit our site, make a purchase, or interact with our services, as well as how we use, protect, and disclose that information.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our service to you, primarily to process your orders for our bedding products and enhance your shopping experience.

  • Personal Identifiable Information (PII): When you register, place an order, or subscribe to our newsletter, we may ask for your name, email address, mailing address, phone number, and payment information -2-4.

  • Order Information: Details regarding the products you purchase, shipping instructions, and billing details.

  • Device Information: We automatically collect technical data such as your IP address, browser type, operating system, and browsing behavior on our site (pages viewed, time spent, etc.) -5-6.

  • Customer Support Information: Information you provide when you contact us for assistance.

2. How We Use Your Information

We use the information we collect for the following purposes -2-4:

  • To Process Transactions: To validate, confirm, deliver, and track your order (including shipping, returns, refunds, and warranty claims).

  • To Communicate: To send you order confirmations, shipping updates, and respond to your customer service requests. With your consent, we may send you marketing emails or SMS messages about new products, special offers, or cart reminders.

  • To Improve Our Website: To understand how our customers browse and interact with our site so we can improve the layout, product offerings, and user experience.

  • To Personalize Experience: To present products and content tailored to your interests.

  • To Prevent Fraud: To verify your identity and protect against fraudulent transactions -2.

3. SMS/Text Marketing & Notifications

When you provide your phone number during checkout or sign up for SMS marketing, you consent to receive text messages from Sevenday11 -4-5.

  • Types of Messages: We may send you cart reminder messages, order updates, shipping notifications, and promotional offers.

  • Message Frequency: Message and data rates may apply. The number of messages you receive will vary based on your interaction with us (e.g., purchases or abandoned carts).

  • Opt-Out: You can opt out of receiving marketing text messages at any time by replying "STOP" to any text message you receive from us. For help, reply "HELP" or contact us directly. Opting out of marketing will not affect your right to receive non-marketing transactional messages about your orders -5.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like pixels and web beacons) to track activity on our site and hold certain information -2-6.

  • Essential Cookies: Necessary for the site to function (e.g., to keep items in your shopping cart).

  • Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics) -4.

  • Advertising Cookies: Used to deliver relevant ads to you on third-party platforms (e.g., Google Ads, Meta/Facebook) and measure their effectiveness.
    You can control cookies through your browser settings. However, if you disable cookies, some parts of our site may not function properly -5.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except for trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors like Shopify Payments, shipping carriers, and email marketing platforms like Klaviyo), as long as those parties agree to keep this information confidential -2-6.

We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology and stored in secured networks accessible only by a limited number of persons with special access rights -2-4.

7. Your Rights (CCPA, GDPR, and Other Privacy Laws)

Depending on your location, you may have the following rights regarding your personal information -4-6:

  • Access: Request a copy of the personal data we hold about you.

  • Deletion: Request that we erase your personal data, subject to certain legal obligations (e.g., for record-keeping or to complete a transaction).

  • Opt-Out: Opt-out of the sale of your personal information. Note that Sevenday11 does not sell your data in the traditional sense, but you can opt-out of targeted advertising cookies via tools like the Network Advertising Initiative or by adjusting your cookie preferences.

  • Correction: Request that we correct inaccurate information.

To exercise these rights, please contact us using the information below.

8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children -4.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date -5.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us -2-4:

  • By Email: z-luiszhang@outlook.com